BetterUnite Event Manager: On-site support on event day.

• 1 BetterUnite Event Manager at your event
• Pre-event run of show session with BetterUnite Event Manager
• Pre-event check-in training for volunteer & staff
• Registration and guest check-in management 
• On-site training for volunteers
• Guest troubleshooting assistance
• Live updates on fundraising progress
• Check-out support

Need more support? Add-on additional event specialists

BetterUnite Event Manager: On-site support on event day.

• 1 BetterUnite Event Manager at your event
• Pre-event run of show session with BetterUnite Event Manager
• Pre-event check-in training for volunteer & staff
• Registration and guest check-in management 
• On-site training for volunteers
• Guest troubleshooting assistance
• Live updates on fundraising progress
• Check-out support
• **PRICE DOES NOT INCLUDE TRAVEL COSTS FROM AUSTIN, TEXAS, and per diem, which will need to be agreed upon and paid for by the organization at least 1 month prior to the event.**

Phone a friend? More like phone an expert! Real-time phone & text support on event day.

• On-call support throughout your event
• Available call & text line 30 minutes before check-in and through the event for a maximum of 5 hours
• Real-time troubleshooting
• Guidance on platform navigation
• Guest troubleshooting assistance
• Last minute adjustments for ticketing and auction settings

Let us set up your Event, Auction, or Raffle.
We create, you celebrate.

Three Setup & Configuration Sessions:

1. Fundraising Strategy & Discovery Session (1-2 hours)
   • BetterUnite creates a complete event setup and uploads all content, including guest import
   • Gather key details to create a basic event setup

2. Walkthrough & Working Session (1-2 hours)

   • Review completed event setup

   • Identify follow up tasks and adjustments

3. Final Walkthrough Session (2-3 hours)
   • Event and auction setup review
   • Settings and content review
   • Guest experience walkthrough
   • Checkout process walkthrough
   • Comprehensive training

Recommended purchase at a minimum of TWO WEEKS prior to your event. Collaboration with account manager essential and content reviews and deadlines will need to be strictly adhered to in order to ensure success.

Get expert support to ensure a seamless event. 
You create, we make it even Better.

Three Event Consulting Sessions:

1. Fundraising Strategy Session (1 hour)
   • Strategize for your event's success
   • BetterUnite guest import with pre-cleansed data
2. Review-Your-Setup Session (1 hour)
   • Communications review
   • Raffle setup review
   • Auction setup review
   • Event setup review
3. Final Walkthrough Session (1 hour)
   • Guest experience walkthrough
   • Checkout process walkthrough

Ditch data entry. We’ll handle your guest list import for you. Get expert support to ensure a seamless event.

Three Data Consulation Sessions:

1. Data Validation Session (30 min.)Complete guest tickets & registrations import
   • Data consultation session for a smooth import
2. Data Review Session (30 min.)
   • Review completed import to ensure accuracy
   • Identify any adjustments if applicable
3. Final Data Review Session (30 min.) 
   • Final validation session to review final adjustments

**Highly Recommended for Events with Imported Guests**

CHECK check-in off your list. Let our team train yours for success. 

Two Check-in Training Sessions:

1. Check-in Details Discovery Session with Organization (30 min.)
   • Gather key event check-in requirements
2. Training Session for Volunteers & Staff (30-45 min.)
   • Live training via Zoom
   • Q&A opportunity
   • Event check-in guide for volunteers and organizers
3. Post-Meeting Recording
   • Recording of the live Zoom training will be provided after the meeting

Scheduling will be dependent on BetterUnite team availability. The organization is responsible for coordinating among staff/volunteers to find a workable time.